Terms of service

📜 Terms of Service

Welcome to Ruchi's Crafeteria! By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

  • These Terms of Service govern your use of our website and services.
  • We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site after changes implies acceptance of the revised terms.

2. Products & Services

  • All products listed are subject to availability. We strive to ensure accurate descriptions and images, but minor variations may occur.
  • Please note: As our products are handmade — including greeting cards, albums, bookmarks, and more — slight differences in shape, color, and design may occur. These variations are part of the charm and uniqueness of handcrafted items.
  • Prices are subject to change without notice. We reserve the right to correct pricing errors.

3. Orders & Payments

  • Orders are confirmed only after successful payment.
  • We accept payments through secure and trusted gateways. Your payment information is protected and not stored on our servers.

4. Shipping & Delivery

  • Shipping timelines are estimates and may vary based on location, courier service, and external factors.
  • Once dispatched, tracking details will be shared via email.

5. Cancellations & Refunds

  • Cancellations are accepted on the same day of order placement, subject to our cancellation & refund policy.

6. Intellectual Property

  • All content on this website — including product designs, images, text, branding, and layout — is the property of Ruchi's Crafeteria and is protected by applicable copyright and intellectual property laws.

  • As part of our creative process, we also utilize licensed assets from paid services, including images and design elements. These are used in accordance with their licensing terms and are incorporated into our handmade products such as greeting cards, albums, bookmarks, and more.

    You may not reproduce, distribute, or use any content from this site or our products without prior written permission. Unauthorized use of our materials may result in legal action.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Customer Support

  • For any queries, concerns, or feedback, please contact us at info@ruchiscrafeteria.com. We’re always happy to help!