Shipping policy
Shipping Policy
At Ruchi’s Crafeteria, we are dedicated to delivering an exceptional customer experience. Shipping is an important part of our service, and we work with trusted courier partners to ensure your products reach you safely and in perfect condition.
Shipping Schedule
-
We ship orders throughout the week, except on Sundays and public holidays.
-
If courier services are unavailable in your area, we will dispatch your order via Government Registered Post.
Order Processing & Delivery
-
Orders are typically dispatched within 3 working days from the time of purchase.
-
Most deliveries are completed within 7 to 10 working days.
-
All orders will be delivered to the address provided at checkout.
Tracking Information
-
Once your order has been shipped, you will receive an email notification with tracking details so you can monitor your delivery.
Delayed Deliveries
-
If your order has not arrived within 7–10 days of the estimated delivery date, please contact us at info@ruchiscrafeteria.com.
-
Our team will assist you promptly to resolve the issue.